Shipping policy

Thank you for shopping with us. Below are the terms and conditions related to shipping and delivery of your orders.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
You will receive a confirmation message or email once your order has been shipped.

Shipping Time

Estimated delivery times:

Local orders: 3–7 business days
International orders: 7–21 business days

Delivery times may vary depending on your location, courier service, customs clearance, or unforeseen delays.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method. Any applicable customs duties or taxes for international orders are the responsibility of the customer.

Order Tracking

Once your order is shipped, tracking information will be provided through email, SMS, or your courier service, if available.

Delayed or Lost Packages

We are not responsible for shipping delays caused by:

Courier service issues
Weather conditions
Customs delays
Incorrect shipping addresses provided by the customer

If your package appears lost, please contact us and we will do our best to assist you.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders shipped to incorrectly provided addresses may not be eligible for replacement or refund.