Refund policy
Thank you for shopping with us. We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or refund according to the policy below.
Returns
We accept returns within 7 days of receiving your order. To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must be returned in the original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned or refunded:
- Sale or clearance items
- Gift cards
- Customized or personalized products
- Used or damaged items caused by the customer
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
- Refunds will be processed to your original payment method.
- Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us with your order details and photos of the item.
Return Shipping
- Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
- Shipping charges are non-refundable.
Order Cancellation
Orders can only be canceled within 12 hours of placing the order. Once the order has been processed or shipped, it cannot be canceled.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us